The Latest in Technology + Superior Clinical Management
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Facilities:
- Residential Care Programs
- Assisted Living
- Intermediate Care
- Skilled Nursing
- Hospitals
- Correctional
Services:
- Automated Medication Packaging System
- Drug Regimen Review by Consultant Pharmacists
- Formulary Management
- Policy and Procedure Development
- Process Improvement & Quality Assurance Activities
Goals:
- Correct medications at the right time
- Quick medication adjustments
- Excellent Patient Care
- Improved Customer Service
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History
Pharmacy Network Services provides medications to nursing homes, assisted living facilities, specialty hospitals, group homes, and correctional facilities. The Pharmacy Network Services division is staffed by pharmacists, technicians, and operations personnel who are experienced in the special needs of institutional medication distribution. They maintain the company philosophy of delivering the right medication to the right person, but also works as a whole to meet delivery guidelines, help our customers manage their costs, and be accessible as a resource to our customers for all of their pharmacy needs. Pharmacy Network Services is committed to maintaining a personal level of service to each of our customers. (read more)
Pharmacy Network Services builds their success on the philosophy of blending clinical skills, business management skills, and information technology to provide quality healthcare at competitive costs. They have established a reputation, not only in the region but in the nation, as being a leading edge healthcare provider. In addition to countless customer recommendations, they offer an infraction-free record with the State Board of Pharmacy and maintain compliance with all state and federal pharmacy licensure requirements. The company's Infusion Services are fully accredited by The Joint Commission on Accreditation of Healthcare Organizations. Pharmacy Network Services offers a strong record of service performance for over thirty years to long-term care and specialty facilities with skilled nursing units and high-acuity patients in Tennessee and Virginia. We also place a great deal of value on quality business relationships. We are knowledgeable not only in pharmaceutical products, but in the individual state and federal requirements of the facilities we service. We differentiate ourselves from other pharmacies by acting as a business partner to our customers and working with them to manage their changing pharmacy demands, minimize costs, and plan for future developments. Pharmacy Network Services:
- Is a certified member of the Tennessee Drug-Free Workplace program
- Is an equal opportunity employer
- Has a division that is fully-accredited with The Joint Commission
- Is fully HIPAA Compliant
Description of Services Provided
Pharmacy Network Services provides comprehensive pharmacy services to our customer base. Pharmacy Network Services can provide all routine medications, but also has the purchasing relationships with multiple drug distribution centers to obtain unusual and specialty medications not typically stocked in a pharmacy (HIV, cancer treatment, etc.). Pharmacy Network Services can order any medications not stocked and, in most cases, have them delivered within one day. Pharmacy Network Services employs a full-time resource for pharmacy drug purchasing. This resource manages the pharmacy inventory to ensure adequate supplies are on hand, but also works to obtain the best prices from wholesalers to help manage the costs for both pharmacy and facility. (read more)
Daily orders from customers are faxed to Pharmacy Network Services and received in the fax server. The fax server stores all incoming faxes as PDF files. Each file is tagged with the name of the sending facility based on the incoming fax number, and a scheduled delivery time is automatically added to the record by the system based on each individual facility's daily delivery schedule. Technicians can then view all open orders and prioritize those worked first by their scheduled delivery time.
Pharmacy Network Services utilizes the four-step workflow process to dispense medications with a high degree of accuracy and proficiency, yet still manages to offer personalized service to our customer base. All new orders are reviewed by a pharmacist before being filled. The pharmacist checks to make sure the order entered in the pharmacy system matches the fax order, and also looks for duplication of therapy and drug interactions. The orders are then sent to be filled in AutoMed packaging or blister cards, or through the bulk order fill process. Once orders are filled by certified pharmacy technicians, a pharmacist performs a final check of the order and places the order in a package labeled for the facility.
On-Site Support Services and Availabilities
Pharmacy Network Services establishes several points of contact that remain available to our facilities:
- Primary Pharmacy Technician first point of contact for orders
- Secondary Pharmacy Technician- assigned as backup to primary
- Pharmacists available for clinical issues
- Production Analyst available for questions involving drug pricing, formulary, etc.
- Delivery Manager available for equipment (fax machines, med carts) support or delivery concerns
- Account Manager first point of contact for all special requests, concerns, planning, any on-site support not involving equipment.
- President / CEO available for strategic planning, high level status reviews, or any concerns or issues the facility feels have not been adequately addressed at other levels.
Packaging Options
Pharmacy Network Services utilizes AutoMed compliance packaging technology or USP-approved blister cards. Both systems provide an accurate means of packaging medications and help to reduce medications errors. These packaging systems also position the pharmacy and its customers to take full advantage of future technological advances, such as bedside bar-code verification. AutoMed packaging enhances medication compliance, and minimizes the threat of liability on the part of any of our institutions. (read more)
Pharmacy Network Services recommends AutoMed compliance packaging, which offers the most accurate and convenient means of providing medications to patients or inmates and helps to reduce medication errors. Realizing that some facilities prefer traditional blister card packaging, Pharmacy Network Services allows the choice of either packaging system. Either packaging system enhances compliance and minimizes the threat of liability on the part of our facilities. Additional benefits of Pharmacy Network Services AutoMed dispensing system include:
- AutoMed packages provide a convenient means of sending medications with patients when needed off site
- Seven-day supply means fewer medications are stored on site vs. the traditional 30-day supply
- No pharmacy tech is needed on-site to prepare medications
- The AutoMed chronological packaging provides a secondary means of verifying dose administration as it is tracked on the MAR
- AutoMed unit dose packaging allows bar coding
Pharmacy Network Services blister card (bubble pack) system offers:
- Blister cards are USP Class B tamper-proof cards
- Cards can be color-coded to determine time of day for administration
- Blister cards provide a maximum 30-day supply of medications
- Cards are reverse-numbered to allow for easy administration audits
Delivery
Pharmacy Network Services will set up a scheduled delivery time as part of our implementation process that is mutually acceptable to our facility and our operations team.
Other Services
Pharmacy Network Services is a diversified healthcare provider and, as such, offers an extensive list of products and services that would be beneficial to any of our facilities:
- IV medications supplied by Pharmacy Network Services fully-accredited infusion division. In the event the facilities would need IV hydration, antibiotic or enteral products, Pharmacy Network Services would receive, process, dispense and deliver to the facility under the same standard procedures established for all other pharmacy orders.
- Specialized compounded medication orders that may include: Phenergan gel, specialized lice treatments, and customized cough medications.
- Stock / OTC medications (i.e. shampoos, pregnancy tests, antihistamines, etc.) provided at competitive costs and delivered directly to the facility
- Commonly-used medical supplies (i.e. sharps containers, thermometers, blood pressure cuff, pill crushers, etc.) offered at competitive costs and delivered directly to the facility
- Drug utilization review to target expensive medications followed by recommendations for less-costly therapeutic substitutions
- Computerized drug interaction monitoring on each patient receiving medications from the Pharmacy
- Formulary development, designed and implemented in concurrence with the Medical Director
- Medication Room / Medication Cart Inspections are provided quarterly. Inspections include medication storage, medication cart / cabinet, refrigerated medications, narcotic / controlled medications, emergency medications and supplies, medication administration records, reference / educational materials and are detailed in the Medication Room Inspection Report.
- Medication cart and fax machine support and minor repairs
- Account representative to maintain personal contact with all facilities and to act as a resource for problem resolution
- Med Pass in-service training videos available or live in-service training available upon request
- Provide Physician Desk References and Nursing Drug Handbooks annually upon request.
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